Terms and Conditions

Last updated: Jan 15, 2026

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

-Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
-Country refers to: Delaware, United States Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to THE NEOTHINK SOCIETY LLC, 2505 Anthem Village Dr. E503, Henderson, NV 89052.
-Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
-Service refers to the Website.
-Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
-Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
-Website refers to Society Secrets, accessible from www.societysecrets.com
-You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

For clarity, these Terms apply to all websites, landing pages, checkout experiences, forms, events, communities, and digital or physical products owned, operated, or controlled by the Company that link to or reference these Terms, regardless of domain name.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

SMS Messaging Terms

If You choose to opt in to receive SMS or MMS messages from the Company, the following terms apply:

- Messages are sent only with Your express consent.

- Message frequency varies.

- Message and data rates may apply.

- Reply STOP to opt out at any time.

- Reply HELP for help or contact [email protected].

- Consent to receive SMS messages is not a condition of purchase.

- Carriers are not liable for delayed or undelivered messages.

No mobile phone numbers are sold or shared with third parties or affiliates for their marketing or promotional purposes.

Product-Specific Terms and Checkout Disclosures

Certain products, services, memberships, programs, events, digital materials, software tools, coaching services, or bundled offerings may be subject to additional terms, eligibility requirements, rules, or refund policies that are displayed at checkout or on the purchase page (“Checkout Disclosures”).

By completing a purchase, You acknowledge and agree to the Checkout Disclosures applicable to that specific product or service, and such Checkout Disclosures are incorporated into these Terms by reference.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Shipping & Refund Policy

Shipping

Processing Times: Orders are typically processed within 1–5 business days after purchase. Delivery times vary widely depending on destination country, customs clearance, and local postal operations. Domestic shipping times generally range from 3–20 business days. For international shipments, transit times are completely outside our control, and we cannot guarantee an exact delivery date. Some may experience extended delays due to customs or import procedures.

Delays: Once your order has been shipped, we are not responsible for carrier delays, customs processing, or other circumstances beyond our control.

Please ensure your shipping address is entered correctly at checkout, as we cannot replace items sent to incorrect addresses provided by the customer.

General Refund Policy

We strive for complete satisfaction with every purchase. Except where expressly stated at checkout or required by applicable law, refunds are not guaranteed and are issued at the Company’s sole discretion. Please reach out to [email protected] for any questions or if for any reason you are not satisfied.

The Company’s discretion regarding refunds will be exercised in good faith and in accordance with applicable law.

Partial Use of Non-Event Products

For products or services that do not require live attendance for refund eligibility, including digital materials, on-demand content, software access, or bundled offerings, partial use, access, download, or consumption may render the purchase non-refundable, except where otherwise required by law or expressly stated at checkout.

Clarification Regarding Attendance and Partial Use

For avoidance of doubt, where attendance at a live event, seminar, workshop, webinar, or scheduled program is expressly stated as a condition of refund eligibility, such attendance shall not be treated as “partial use” for purposes of determining refund eligibility. Partial use provisions apply only to products or services that do not require attendance as a prerequisite to requesting a refund. This restriction applies to structured materials, recordings, presentations, frameworks, worksheets, and proprietary content provided by the Company, and does not purport to restrict personal thoughts, insights, or general ideas retained by the participant.

Effect of Refund on Event Content and Information

If a refund is issued for any live event, seminar, workshop, webinar, or scheduled program, the participant’s right to access, retain, use, reproduce, or rely upon any materials, content, recordings, presentations, worksheets, transcripts, or information conveyed during the event is immediately revoked. The participant agrees that receipt of a refund constitutes rescission of any license or permission to use or benefit from such materials or information, to the fullest extent permitted by law.

Product-Specific Refund Terms

Refund eligibility and terms vary by product. The specific refund policy for each product is clearly stated on its checkout page at the time of purchase. By completing your order, you acknowledge and agree to the refund policy displayed for that specific item or bundle.

Certain products may be designated as final sale or non-refundable, including but not limited to consumable goods, digital downloads, audio materials, software access, or discounted items, where disclosed at checkout. By completing your purchase, You acknowledge and agree to any such non-refundable designation.

Unless otherwise stated at checkout, all refund requests must be initiated within a reasonable time or a maximum 90 days after purchase, as determined by the Company in its sole discretion. Failure to initiate a refund request within the applicable timeframe constitutes a waiver of any refund rights related to that purchase.

Event, Seminar, and Membership Refunds (Including Level 3)

For live events, seminars, workshops, retreats, or membership levels that include access to scheduled live programming, refund eligibility may require attendance and good standing, as stated on the applicable checkout page.

Refunds may be denied for products or services that have been partially used, accessed, downloaded, consumed, or attended, except where otherwise required by law or explicitly stated at checkout at the sole discretions of the Company.

The Company shall not be liable for delays, cancellations, or modifications of events or services caused by circumstances beyond its reasonable control, including but not limited to acts of God, government actions, natural disasters, illness, labor disputes, or technical failures. Refunds in such cases will be handled in accordance with the applicable checkout disclosures.

Participation in any portion of an event, program, membership, or bundled offering constitutes substantial performance and may render the purchase non-refundable, except where otherwise required by law or expressly stated at checkout. In such circumstances, the Company may, at its discretion, offer rescheduling, credit, substitution, or other remedies in lieu of refunds, unless otherwise required by law. For avoidance of doubt, this provision does not apply to live events or programs where attendance is expressly stated as a condition of refund eligibility.

Attendance as a Condition of Refund Eligibility

For certain live events, seminars, workshops, or membership levels where attendance is expressly stated at checkout as a requirement for refund eligibility, attendance is a condition precedent to requesting a refund. In such cases, attendance alone does not guarantee a refund, but failure to attend will render the purchase ineligible for a refund unless otherwise required by law.

Unless otherwise stated at checkout, for Level 3 offerings:

- The participant must be in good standing at the time of the event to attend.

- Attendance at the event is required to be eligible for a refund.

- Refund requests may be submitted starting one (1) calendar day after the event concludes.

- Refund requests submitted outside the stated refund window will not be eligible and may only be eligible at the Company's discretion.

- If a refund is issued, access to related digital materials, recordings, communities, or member benefits may be revoked. For purchases that include physical products, all returns must comply with the return and restocking requirements disclosed at checkout or otherwise provided by the Company. Physical items must be returned in unused, resalable condition unless otherwise stated. Customers are responsible for all return shipping costs, including the cost of any return shipping labels, customs fees, duties, or restocking fees where applicable. Shipping charges (including original outbound shipping) are non-refundable unless required by law.

Refund Timing:
Refunds are processed after any required returns are confirmed received and inspected. Digital access may be revoked at the time of refund. The Company reserves the right to determine whether returned items meet the eligibility requirements for a refund.

Approved refunds will be issued by the original form of payment or check unless otherwise required by law.

Return Shipping:
Customers are responsible for all return shipping costs. We recommend using a trackable service to ensure your return is received.

Restocking Fees for Physical Products

Unless otherwise stated at checkout, approved returns of physical products are subject to a restocking fee. A restocking fee of ten percent (10%) of the purchase price will apply when the customer arranges and pays for return shipping using their own shipping method. A restocking fee of twenty percent (20%) of the purchase price will apply if the customer requests that the Company provide a return shipping label or otherwise arranges return shipping on the customer’s behalf.

Restocking fees represent a reasonable estimate of the Company’s costs associated with processing returns, inspection, repackaging, administrative handling, and, where applicable, return shipping logistics.

The applicable restocking fee and return method will be disclosed at checkout or communicated during the return authorization process.

The Company reserves the right to deduct applicable restocking fees, return shipping costs, and label fees from any approved refund.

All items included in the original purchase must be returned in order for a refund to be considered. This includes, without limitation, any bundled products, bonus items, promotional materials, inserts, or accessories provided as part of the order. Returns that are missing items, incomplete, or materially altered may be denied or may result in a reduced or partial refund at the Company’s discretion.

Refund Request Process: All refund requests must be initiated by phone. Customers must call our support line (804-534-2996) and provide a valid reason for the request. Upon acceptance, customers will receive email correspondence containing updates regarding their request. Refund requests may also be submitted via email to [email protected], unless a different process is explicitly stated at checkout.

Chargebacks and Payment Disputes:

If You have a question or concern about a charge, You agree to contact the Company first at [email protected] so we may attempt to resolve the issue.

Initiating a chargeback or payment dispute may result in temporary or permanent suspension of access to associated digital products, memberships, communities, or services during the dispute investigation. Suspension of access during a chargeback investigation is a protective measure and does not constitute retaliation or a penalty.

The Company reserves the right to provide transaction records, account activity, access logs, attendance records (where applicable), and communications to payment processors and financial institutions in response to a chargeback or dispute.

The Company reserves the right to limit or refuse refunds, returns, or future purchases from customers who exhibit excessive, abusive, or fraudulent refund or chargeback behavior.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

By purchasing or accessing the Service, You acknowledge that no specific outcomes, results, or benefits are guaranteed.

Content, coaching, educational materials, and informational services provided by the Company are for educational and informational purposes only and are not intended as medical, legal, financial, or professional advice. You are solely responsible for how You use any information provided.

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws. For avoidance of doubt, the governing law shall be the laws of the State of Delaware.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

By email: [email protected]
By phone number: 804-534-2996